We realize that it can get confusing trying to figure out all the headset things these days. If you need some help finding a replacement USB Adapter (because there are many), or if you have questions, or need some help getting your headsets set up, just contact us and we’ll put our 30 years of knowledge and experience to work for you, free of charge. So if you’re using a Poly headset for example, the same rules apply. I also think it’s worth mentioning that the information outlined in the blog applies to other headsets brands, and not just Jabra. And easier updates, and features controlĪnd when you stop to consider the modest price for a replacement USB Adapter, it really doesn’t make sense not to just replace it.The convenience of remote call answering.A seamless handoff from computer to mobile devices.So when you think about it, it’s easy to see the advantages of using a USB Adapter over Bluetooth. Otherwise, you may need to plug a USB cable from the computer to your headset in order to perform any of these updates, which is far less convenient. Sensor controls, and other advanced technical featuresĪll are done conveniently if you’re using a USB Adapter.When using the USB Dongle, performing updates such as: Another issue is performing updates will be much more difficult. And for those who use remote call answering, they’ll certainly miss not having that feature available. You’ll hear the incoming call tone in your headset earpiece, but you won’t be able to take the call unless you return to your desk. In other words, when using UC applications such as Microsoft Teams, RingCentral, Zoom or others, you won’t be able to answer calls when you’re away from the desk. There’s another disadvantage of connecting your headset to the computer using Bluetooth, which is you won’t have remote call answering. The only real way around this is to purchase a replacement USB Adapter that typically costs between $30.00 to around $100.00. That doesn’t mean you can’t still use it, because you can connect the headset to the computer using the USB cable that comes with the headset.Ĭonnecting this way would allow you to resume using it, but that causes your premium Bluetooth headset to now become an overpriced wired headset, which pretty much defeats the purpose of having a wireless headset in the first place.Īlthough you can still use it wirelessly with your mobile devices. This is the no part of the yes, and no I mentioned a moment ago. In terms of connecting your Evolve2 75 to your computer wirelessly, that’s not going to happen. How about if your computer isn’t Bluetooth enabled? Well, that’s a different situation.
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